Chirovet Kent Limited

Contact Us

Contact Chirovet

At Chirovet, we make sure there is always a friendly voice available to handle your enquiries.

Our practice manager, Tamara, is the heart of our daily operations. Whether she is taking your calls or replying to your emails, she ensures you are always looked after. 

If you need to book or change an appointment, arrange a repeat herbal prescription, or simply ask questions about what a treatment involves, Tamara has you covered. If she doesn’t have an immediate answer to a highly specific question, she will look into it and get straight back to you. You can rest assured that your queries will always be met with a prompt and helpful response.

How to get in touch

Telephone: 07730 011 673 (Tamara)

Email: chirovetkentltd@gmail.com

We aim to answer every enquiry within one working day.

For an appointment or repeat prescription:

Tel: 07513 034 567 (Julia) & 07730 011 673 (Tamara)

E mail: Chirovetkentltd@gmail.com 

What to contact us about:

Tamara can help with all of the following:

  • Booking a first consultation for a dog, cat or horse
  • Changing or rearranging an existing appointment
  • Repeat herbal prescriptions and supplement orders
  • Questions about what a treatment involves or how long it takes
  • Prices and  and how to make an insurance claim
  • Whether your animal is a suitable case before you travel to us

If your animal needs to be seen urgently, please say so when you ring and we will do our best to fit you in as soon as possible..

In an emergency, contact your conventional veterinary practice or the nearest emergency veterinary hospital. 

We are not an emergency service.

Opening hours

We operate strictly by prior arranged appointment only to ensure each of our clients receives dedicated, focused, and uninterrupted attention.

To accommodate your busy schedule, we offer extended flexibility with very early morning and late evening appointments upon request.

  • Monday: 9am to 5pm
  • Tuesday: 9am to 5pm
  • Wednesday: 9am to 5pm
  • Thursday: 9am to 5pm
  • Friday: 9am to 5pm
  • Saturday: Closed
  • Sunday: Closed

Where to find us

Chirovet Kent Limited, Oaklands, Sandy Lane, Great Chart, Ashford, Kent, TN26 1JN.

Google maps or Sat nav will bring you to TN26 1JN. There is a white Chirovet sign on the country lane just at the entrance. Parking is free and on site, either on the right hand side in front of the paddock or  in front of the Shepherds Hut where your appointment will be. 

Owners travel to us from across Kent and the wider South East, including London, Ashford, Canterbury, Maidstone, Folkestone and Tenterden. Horses can be seen at the practice or at their own yards by prior arrangement.

How to find us

Chirovet Kent Limited, Sandy Lane, Great Chart, Ashford, TN26 1JN.

Frequently Asked Questions

Who will I speak to when I ring?

You will speak to Tamara. She looks after the diary and handles all enquiries, and she is a lifelong cat and dog owner and an experienced rider herself, so she understands what you are asking.

Do I need a referral from my own vet?

No. You can book directly with us. With your permission we will ask your conventional practice for the medical history so that we have the full picture before treating.

How do I order a repeat herbal prescription?

The quickest way to order is to email or message Tamara. She will check with Julia to make sure the medication is correct or for any alterations. Please allow five working days, as formulas are made up individually for your animal rather than kept in stock.

Can you visit us at home?

Horses can be seen at their own yard by arrangement or by visiting our practice. Dogs and cats are normally seen  by appointment at the practice at Great Chart. Small animal home visits are only available in exceptional circumstances and remain entirely at our practice’s discretion.

What does a first consultation cost?

The first consultation is longer than the subsequent appointments and is charged at a higher rate. Please email chirovetkentltd@gmail.com for a current price list.